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OEM/ODM Buyer FAQ
Answers about OEM and ODM services, design, prototyping, materials, quality, packaging and quotations.
- OEM & ODM Services
- Design & Engineering
- Prototyping & MOQ
- Materials & Surface Finishes
- Manufacturing & Quality Control
- Packaging & Shipping
- Quotations & Project Requirements
OEM & ODM Services
What is the difference between OEM and ODM?
In OEM you provide the design or specifications and we manage manufacturing to them. In ODM you provide an idea, reference or sketch and we help develop the product as well as manage manufacturing.
Can you manufacture under my own brand?
Yes. Products are developed under your brand and specifications. Branding options such as logo marking depend on the product and are confirmed per project.
Who do you work with?
We support international brands, importers, distributors, wholesalers, retailers, product development companies and commercial project buyers, from established brands to smaller businesses.
Do you sell ready-to-ship products?
No. Products shown on this website are customization possibilities. Every project is developed to your specifications.
Design & Engineering
Can I start with only a sketch or photo?
Yes. A reference photo, sketch, physical sample or drawing is enough to begin. We review structure and feasibility and develop CAD/3D models and drawings when required.
Do you provide CAD/3D models and engineering drawings?
Yes, when required, so structure and dimensions can be confirmed before a sample is made.
Can you review my existing drawing?
Yes. We check drawings against manufacturing needs and tell you what should be clarified or adjusted.
Who owns the design?
Ownership and permission to reproduce a design must be clarified at the start. Please tell us whether a reference is yours or a third party's.
Prototyping & MOQ
Do you make prototypes before production?
Yes. A physical sample is developed to check structure, assembly and finish before production is committed, subject to project feasibility.
What is your MOQ?
MOQ is not the same for every product. Feasibility, MOQ, engineering fees, prototype costs and lead times are evaluated by project.
How long do samples and production take?
It depends on structure, materials and finishing. We do not publish fixed lead times; timing is confirmed after we review your project.
Do you support small-batch orders?
We support customized products and small-batch production, subject to project evaluation.
Materials & Surface Finishes
Which materials can you work with?
Stainless steel and other metals according to project requirements. Metal can be combined with wood, glass and sintered stone / rock slab.
Which surface finishes are available?
Grinding and polishing, spray finishing and PVD plating can be arranged. Availability depends on design, material and quantity and is confirmed per project.
Are all finishes done in-house?
No. We support finishes through in-house capabilities and qualified external suppliers, and we confirm the route for your project.
Can metal be combined with stone, wood or glass?
Yes, subject to feasibility. The frame has to support the top, and edge and fixing details are agreed with you.
Manufacturing & Quality Control
Which manufacturing processes do you support?
Laser cutting, metal bending and forming, welding and assembly, grinding and polishing, spray finishing, PVD plating and multi-material integration. Suitability depends on the product.
How is quality checked?
Inspection is coordinated against agreed requirements: drawing and specification review, dimensional and visual finish inspection, welding and assembly checks, sample comparison and pre-shipment checks.
Do you hold certifications?
This website does not make certification claims. If your market requires specific certification or testing, tell us at the start so we can confirm what is possible.
Can you guarantee tolerances?
We do not publish guaranteed tolerances. Required tolerances are discussed and confirmed against your drawing during review.
Packaging & Shipping
Can you customize packaging?
Packaging requirements are discussed and confirmed in the quotation. Tell us early if you need specific cartons, labels or protection.
Can you put my logo on the product?
Logo and brand marking options depend on the product and are confirmed during review.
Can you arrange shipping?
We support shipping arrangements. Terms and arrangements are confirmed for each project.
Quotations & Project Requirements
What should I send to get a quotation?
Product type, project description, drawings, sketches or photos, dimensions, materials and finish, OEM or ODM requirement, estimated quantity and timeline, and any branding and packaging requirements.
What affects a quotation?
Design complexity, materials, finishes, multi-material integration, quantity, packaging and timeline. Quotations are prepared after we review your project.
Can I upload drawings in the form?
The form has no file upload. Please email drawings and reference images after submitting the form, or send them by WhatsApp.
How can I contact you?
Email marketing@bestarmetal.com, message us on WhatsApp at +86 134 7614 4359, or use the inquiry form.
Still Have a Question About Your Project?
Send your product details and we will reply by email.